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Using AirReviews and Shopify Flow: A Friendly Guide

Introduction​

Hello there! We're excited to guide you through the process of using AirReviews and Shopify Flow together. This powerful combination can help automate many tasks within your store and across your apps, making your life a whole lot easier.

Getting Started with Shopify Flow​

Shopify Flow is an ecommerce automation platform that can help you automate tasks within your store and across apps. It's like having an extra pair of hands to manage your store! You can create workflows with triggers, conditions, and actions to automate processes between AirReviews and your other apps like Joy Loyalty Program & Rewards. This way, you can encourage your customers to leave a review after purchasing your products.

To give you an idea, Shopify Flow will help visualize and edit your workflow like this:

Shopify Flow Example

To get started with Shopify Flow, please follow these steps:

Step 1: Activating Shopify Flow in AirReviews​

Navigate to the 'integrations' section in AirReviews and click on Shopify Flow to turn it on. If you haven’t installed Shopify Flow yet, you can do so by visiting https://apps.shopify.com/flow.

Shopify Flow Installation

Step 2: Launching Your Workflow on Shopify Flow​

After you've done that, you'll be redirected to the Shopify Flow dashboard. Click on 'Create Workflow' to start crafting your new workflow.

Create Workflow

Step 3: Selecting Your Workflow Trigger​

In the next screen, click on 'Select a trigger'.

Select a Trigger

Step 4: Finalizing AirReviews Integration with Shopify Flow​

Congratulations! You're now ready to integrate AirReviews with Shopify Flow!

Integration Complete

Integrating AirReviews with Joy on Shopify Flow​

Now, let's walk you through how to encourage your customers to leave reviews after purchasing your products. The best part? It's 100% automatic!

Integration Example

Step 1: Setting Up Air Reviews as the Workflow Trigger​

Click on 'Air Reviews Product Reviews' on your installed app to set it as the trigger.

Step 2: Adding an Action to Your Workflow​

Click on the '+' button to add an action.

Step 3: Incorporating Joy Loyalty Program & Rewards​

Click on 'Joy Loyalty Program & Rewards', and then click on 'Add point'. This will use Joy's loyalty point adding mechanism to reward your customers with loyalty points after each review.

Step 4: Configuring Reward Allocation Settings​

In this step, you'll need to choose where your rewards will be allocated to. In this example, we choose 'reviewer email', as it's the most common way to identify a customer on both Air Reviews and Joy Loyalty.

Reward Allocation

Step 5: Customizing Loyalty Points and Reviewer Notifications​

In the 'Points to Give' section, choose how many loyalty points you'll award for each review. Next, compose a short message for your reviewers, incorporating variables for a personalized touch in their reward experience.

The notification email will look something like this:

Notification Email

Step 6: Enabling Your Automated Review Reward System​

Finally, hit the 'Turn On Workflow' button to start your automated review reward system. Now, every customer review will automatically earn loyalty points and receive your custom message, enhancing your customer engagement effortlessly.

Turn On Workflow

Conclusion​

And there you have it! You've successfully set up AirReviews and Shopify Flow to work together, automating your review process and rewarding your customers along the way. We hope this guide has been helpful and wish you all the best with your ecommerce journey. Remember, we're always here to help if you need it. Happy selling!